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Re: Bought PS five days ago, all I got was a free trial account.

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As mentioned earlier, I got a confirmation e-mail on the 6th of january from message@adobe.com saying "thank you for your payment".


Also, on the 7th of january I was charged 151 NOK.

 

"regarding your issue, please place a new order,"

Should I place a new order even though I have already been charged once (without getting what i paid for)?

Are you going to charge me twice?

I can place a new order, no problem. But I want to make sure I do not have to pay twice.


Can I please get an e-mail address to someone in Adobe? I do not want to discuss this in a public forum.

Your "chat with support" feature doesn't work, so that's not an option.


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