I've heard this solution and I can't do it, I do what you say and still nothing pops up. But you know what? Creative Cloud didn't inform me that there was an update, and after leaving Photoshop open [in Task Manager] for 10 minutes, a message popped out saying that Adobe Application Manager [which I believe is now Creative Cloud] needs to be updated to run application. I downloaded it and Creative Cloud is getting an update, maybe that was a problem.
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