I am a student in Singapore unable to purchase the Creative Cloud for $312/year.
After clicking on ‘Buy now’ the following instructions appear:
- Signed in
- Tell us your academic status
After completing the form about my academic details I am unable to proceed as I am presented with an error message that reads “Safari can’t open the page shop.adobe.com/store/adbehap/en_SG/buy/ProductID.292454800/ThemeID.34083400/Currency.SGD/ clearcart.yes because the server where the page is located isn’t responding.”
I have attempted to proceed using both wifi and cable, and with two different networks and two different laptops (both Apple). I am able to navigate through the rest of the adobe site without issue. I have been attempting to purchase the Creative Cloud periodically over one week.
I am using a Mac.
I have raised this issue in Adobe chat twice now but have not received any response.