Hi,
I got Photoshop Elements and Premiere Elements 12 as part of a bundle with a printer (Canon MG6620). I installed it and put in the serial numbers as provided.
I click on Adobe Photoshop Elements 12 in my start menu, I get the start-up window that has the 'Organizer' button and the 'Photo Editor' button and when I click on the Photo Editor button, the program opens up and immediately closes with no error message. I can repeat this several times with no change.
Things I've tried so far
- Updated Photoshop Elements and Premiere Elements 12 using Adobe update manager. No change
- Used Compatibility mode for Vista, Windows server 2008. No change
- Uninstalled and re-installed PE 12. No change
- No entry logged in Event Viewer.
My PC
- OS
Windows 7 Professional 64-bit SP1
- CPU
Intel Core i7 3770K @ 3.50GHz 38 °C
Ivy Bridge 22nm Technology
- RAM
16.0GB Dual-Channel DDR3 @ 802MHz (11-11-11-28)
- Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH Z77 (LGA1155) 29 °C
- Graphics
ASUS PB278 (2560x1440@59Hz)
ASUS PB278 (2560x1440@59Hz)
4095MB NVIDIA GeForce GTX 680 (EVGA) 38 °C
- Storage
238GB OCZ-VERTEX4 (SSD)
465GB Seagate ST500DM002-1BD142 (SATA) 30 °C
1397GB Western Digital WD My Book USB Device (USB (SATA)) 47 °C
- Optical Drives
HL-DT-ST DVDRAM GH22NS50
- Audio
Realtek High Definition Audio
Any advice on this?
Thanks.