I just spent 40 minutes on chat help where they oh so helpfully told me I have to post my question here.
I got a new hard drive. I have elements 7 and premier elements 7. I bought them in 2008.
When I type in my activation code, it says it is not valid. I have 50,000 photos in the organizer all tagged and waiting and no software to access them. Spent literally months organizing and tagging and cannot fathom losing that.
Chat person said they don't support version 7. That is NOT the point. I own 7 and it would be just plain wrong to make me buy a new version just because I got a new hard drive! Grrrrrrr.
Please help.