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Re: Adobe Premiere Pro CC Glitches Screen & Crashes Computer

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Hi All, I am experiencing repeated Adobe crashes with Premiere Pro and After Effects. I thought it may the OS and just completely formatted and reinstalled OS X Yosemite and the Cloud apps. Any help to track down the problem is much appreciated. I have noticed one or two times that when I double click to open the transition prefs for Film Impact plugins it will cause a crash.

 

Here are my specs and last crash report:

 

iMac (Retina 5K, 27-inch, Late 2014)

Processor: 4GHz intel Core i7

Memory: 32 GB 1600 MHz DDR3

Graphics: AMD Radeon R9 M295X 4096MB

 

Adobe Crash Sun 11:46

 

 

Process:               Adobe Premiere Pro CC 2014 [265]

 

Path:                  /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014

Identifier:            com.adobe.AdobePremierePro

Version:               8.2.0 (8.2.0)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Premiere Pro CC 2014 [265]

User ID:               501

Date/Time:             2015-03-15 23:45:58.310 -0400

OS Version:            Mac OS X 10.10.2 (14C1510)

Report Version:        11

Anonymous UUID:        A2DA4D8C-211D-1EF4-B349-8C3452ABDDBA

Sleep/Wake UUID:       49132902-324C-4D56-BE96-9E902B099E5D

Time Awake Since Boot: 56000 seconds

Time Since Wake:       32000 seconds

Crashed Thread:        23  Dispatch queue: com.apple.root.default-qos

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:

-->

    __TEXT                 0000000100000000-0000000100003000 [   12K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014

Thread 0:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fff9a6ea4de mach_msg_trap + 10

1   libsystem_kernel.dylib         0x00007fff9a6e964f mach_msg + 55

2   com.apple.CoreGraphics         0x00007fff96a75883 _CGSGetWindowRightHolder + 118

3   com.apple.CoreGraphics         0x00007fff96a757f8 _GetWindowRightHolder + 46

4   com.apple.AppKit               0x00007fff8e492198 _NXOwnsWindow + 41

5   com.apple.AppKit               0x00007fff8e491f78 _NSAddRectsToWindow + 37

6   com.apple.AppKit               0x00007fff8e3ad973 -[NSThemeFrame _resetDragMargins] + 1849

7   com.apple.AppKit               0x00007fff8e3a9599 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1063

8   com.apple.AppKit               0x00007fff8e3bc023 -[NSTitledFrame _titleDidChange] + 217

9   com.apple.AppKit               0x00007fff8e3b9650 -[NSTitledFrame setTitle:] + 1209

10  com.apple.AppKit               0x00007fff8e3b90ea -[NSThemeFrame setTitle:] + 47

11  com.apple.AppKit               0x00007fff8e3b8ed3 -[NSWindow _dosetTitle:andDefeatWrap:] + 319

12  com.adobe.Frontend.framework   0x000000010008aa7a FE::DocumentManager::UpdateApplicationWindowTitle(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 1418

13  com.adobe.Frontend.framework   0x00000001000915be FE::DocumentManager::OnProjectDirty(ASL::InterfaceRef<BE::IProject, BE::IProject>) + 46

14  com.adobe.Frontend.framework   0x00000001000960bf FE::DocumentManager::ListenToMessage(ASL::Message const&) + 159

15  com.adobe.ASLMessaging.framework 0x0000000100e1fb97 ASL::Broadcaster::BroadcastMessageInner(ASL::Broadcaster::ListenerRecord const&, ASL::Message const&) + 39

16  com.adobe.Frontend.framework   0x000000010006b039 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41

17  com.adobe.ASLMessaging.framework 0x0000000100e1f71f ASL::Broadcaster::BroadcastMessage(ASL::Message const&) + 1695

18  com.adobe.ASLMessaging.framework 0x0000000100e25e9a ASL::StationUtils::BroadcastMessage(dvacore::utility::ImmutableString const&, ASL::Message const&) + 42

19  com.adobe.Backend.framework   0x00000001020a791b BE::ProjectProxy::ListenToMessage(ASL::Message const&) + 171

20  com.adobe.ASLMessaging.framework 0x0000000100e1fb97 ASL::Broadcaster::BroadcastMessageInner(ASL::Broadcaster::ListenerRecord const&, ASL::Message const&) + 39

21  com.adobe.Frontend.framework   0x000000010006b039 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41

22  com.adobe.ASLMessaging.framework 0x0000000100e1f71f ASL::Broadcaster::BroadcastMessage(ASL::Message const&) + 1695

23  com.adobe.ASLMessaging.framework 0x0000000100e25e9a ASL::StationUtils::BroadcastMessage(dvacore::utility::ImmutableString const&, ASL::Message const&) + 42

24  com.adobe.dvacore.framework   0x00000001003c763c boost::function0<void>::operator()() const + 28

25  com.adobe.dvacore.framework   0x00000001003c8f4c dvacore::threads::(anonymous namespace)::FunctionQueue::ExecuteOneFunction(boost::shared_ptr<dvacore::threads::(anonym ous namespace)::FunctionQueue>, bool) + 124

26  com.adobe.dvacore.framework   0x00000001003c9a4c boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<bool, bool (*)(boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue>, bool), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue> >, boost::_bi::value<bool> > >, void>::invoke(boost::detail::function::function_buffer&) + 60

27  com.adobe.dvacore.framework   0x00000001003c763c boost::function0<void>::operator()() const + 28

28  com.adobe.dvacore.framework   0x00000001003c9b02 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 18

29  com.apple.CoreFoundation       0x00007fff93f99b64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

30  com.apple.CoreFoundation       0x00007fff93f997f3 __CFRunLoopDoTimer + 1059

31  com.apple.CoreFoundation       0x00007fff9400cdbd __CFRunLoopDoTimers + 301

32  com.apple.CoreFoundation       0x00007fff93f56288 __CFRunLoopRun + 2024

33  com.apple.CoreFoundation       0x00007fff93f55858 CFRunLoopRunSpecific + 296

34  com.apple.HIToolbox           0x00007fff91d82aef RunCurrentEventLoopInMode + 235

35  com.apple.HIToolbox           0x00007fff91d8286a ReceiveNextEventCommon + 431

36  com.apple.HIToolbox           0x00007fff91d826ab _BlockUntilNextEventMatchingListInModeWithFilter + 71

37  com.apple.AppKit               0x00007fff8e37ef81 _DPSNextEvent + 964

38  com.apple.AppKit               0x00007fff8e37e730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194

39  com.apple.AppKit               0x00007fff8e372593 -[NSApplication run] + 594

40  com.adobe.Frontend.framework   0x00000001000d302d FE::MacApplication::RunSelf() + 45

41  com.adobe.Frontend.framework   0x0000000100047e98 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4328

42  com.adobe.Frontend.framework   0x00000001000d4944 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276

43  com.adobe.Frontend.framework   0x00000001000dbbe5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581

44  com.adobe.AdobePremierePro     0x00000001000018ac main + 508

45  com.adobe.AdobePremierePro     0x00000001000016a4 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib         0x00007fff9a6f0232 kevent64 + 10

1   libdispatch.dylib             0x00007fff9b36fa6a _dispatch_mgr_thread + 52

Thread 2:

0   libsystem_kernel.dylib         0x00007fff9a6f021a kevent + 10

1   com.adobe.dvatransport.framework 0x0000000100ea01a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375

2   com.adobe.dvatransport.framework 0x0000000100e9fd18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552

3   com.adobe.dvatransport.framework 0x0000000100e8f157 SkyConnectionEnv::MainLoop() + 167

4   com.adobe.dvatransport.framework 0x0000000100e8ec09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9

5   com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186

6   libsystem_pthread.dylib       0x00007fff94833268 _pthread_body + 131

7   libsystem_pthread.dylib       0x00007fff948331e5 _pthread_start + 176

8   libsystem_pthread.dylib       0x00007fff9483141d thread_start + 13

Thread 3:

0   libsystem_kernel.dylib         0x00007fff9a6ef136 __psynch_cvwait + 10

1   com.adobe.dvacore.framework   0x00000001003a106b boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139

2   com.adobe.dvacore.framework   0x00000001003a0dd8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552

3   com.adobe.dvacore.framework   0x00000001003a0b9a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42

4   com.adobe.dvatransport.framework 0x0000000100ea0bb3 boost_asio_detail_posix_thread_function + 19

5   libsystem_pthread.dylib       0x00007fff94833268 _pthread_body + 131

6   libsystem_pthread.dylib       0x00007fff948331e5 _pthread_start + 176

7   libsystem_pthread.dylib       0x00007fff9483141d thread_start + 13

Thread 4:

0   libsystem_kernel.dylib         0x00007fff9a6ef136 __psynch_cvwait + 10

1   com.apple.CoreServices.CarbonCore 0x00007fff8dccb7c0 TSWaitOnCondition + 108

2   com.apple.CoreServices.CarbonCore 0x00007fff8dccb9bf TSWaitOnConditionTimedRelative + 171

3   com.apple.CoreServices.CarbonCore 0x00007fff8dc9b2f5 MPWaitOnQueue + 192

4   com.adobe.dvacore.framework   0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141

 


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