Opposite
Do you have the settings from the camera? That should give us a good idea of the video properties. I wondering if you have something other than 1920 x 1080p24.
I am hesitant to ask you to get the properties from MediaInfo because of the problems in downloading and installing that program. Let us see how you do
looking into the camera set.
ATR
Add On...depending on the results, we may try for a .mp4 export rather than .mov. More on that next time if indicated.