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Re: My Photoshop CS5 licence is not recognized when porting the software to a new computer. I did release the licence on the old computer.

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Where did the install file come from? Is it the original DVD?   If yes, try downloading from here

Download CS5 products

 

or here

Prodesign Tools — Photoshop Direct Download Links

 

How many products do you have listed in your Adobe account?

Is your Photoshop CS5 a stand alone product, or part of Creative Suite?

Are you trying to install on the same computer platform? (Windows or Mac — your serial number will only work on the same platform it was purchased for.)


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